How it works
One managed engine that runs from the missed call to the held appointment to the report. We run it. You take the work.
- 1
A lead comes in, or sits on your old list
Someone calls, or it's a past customer worth another shot. Either way, nobody gets dropped.
- 2
It answers and qualifies
It picks up in a natural voice, then figures out what they need, how urgent it is, and what it's worth.
- 3
It books the appointment
It puts the appointment on your calendar, confirms it, and pings you the moment a real lead lands.
- 4
You get a monthly report
Every appointment that held, traced back to where it came from. Booked, held, dollars recovered.
Talk to it right now
This is the real receptionist, running live for a demo HVAC shop. Type to it, or tap Voice and actually talk to it. No signup.
Summit Air & Heating
AI front desk · demo
AI agent squad
One call, handed across specialized agents — live as it moves.
Try a caller
Tap a line to drop it in.
Every turn discloses it's an AI assistant and may be recorded — compliance is built in.
Everything your front desk should do
One engine, set up for your business. Not another pile of apps you have to learn and run yourself.
AI receptionist
Answers, qualifies, and books around the clock, on the number you already use.
Past-customer reactivation
Reaches back out to your own consented list. This is usually the fastest first win.
Speed-to-lead
A new lead hears back in seconds, before they call the next name on their list.
Attribution dashboard
Every held appointment tied to a recorded source. Booked, held, dollars.
Compliance gate
TCPA and A2P are part of the build: consent scrubs, AI and recording disclosure, STOP honored.
Agent squad
Qualifier, scheduler, then confirmation, handed off inside a single call.
Why people pick CaughtLeads
Most tools stop at “booked.” We prove the appointment held and put a dollar on it.
Held-appointment attribution
Every booking is tracked through to held, then put on a monthly report.
Compliance built in
TCPA consent, A2P 10DLC, recording and opt-out disclosure. Part of the build, not an add-on.
Past-customer reactivation
We reach back out to your own consented list, the right way.
Done-for-you
We set it up, run it, and report. You just take the work.
| Capability | CaughtLeads | Typical AI phone tool | Answering service |
|---|---|---|---|
| Answers & books 24/7 in a natural voice | Yes | Yes | Nothey take messages, don't book |
| Booked → HELD → $ attribution (a monthly report) | Yes | No | No |
| Compliance gate built in (TCPA consent, A2P 10DLC, recording + opt-out disclosure) | Yes | No | No |
| Reactivation of your own consented past-customer list | Yes | No | No |
| Done-for-you: we set it up, run it, and report; you take the work | Yes | Noself-serve software | Yespeople-run |
You see exactly what it made you.
Every booking is tracked through to held and tied to a dollar amount, then handed to you as a monthly report. Booked → held → recovered.
Call answered and booked
Every inbound call gets answered and turned into a booked appointment on your calendar.
Appointment held
We track each booking through to the visit, so a no-show never counts as a win.
Revenue attributed
Held appointments get tied to a real dollar amount. Most tools stop at "booked." We prove held → $.
- Recovered revenue
- $21,980
- Appointments held
- 3
- Hold rate
- 75%
- Appointments booked
- 4
Held appointments
- AC ReplacementHeld$12,000
- Furnace InstallHeld$9,500
- AC RepairHeld$480
Sample figures. We report booked and held appointments only, never projected revenue.
Works with your stack — or no stack at all.
Connect CaughtLeads to the tools you already run through our API, Zapier, or n8n. Don’t use a CRM? It runs perfectly on its own.
Home-services field CRM
- ServiceTitan
- Housecall Pro
- Jobber
- FieldEdge
- AccuLynx
- ServiceFusion
Real estate CRM
- Follow Up Boss
- kvCORE
- LionDesk
Calendar & booking
- Google Calendar
- Cal.com
General CRM
- HubSpot
- Salesforce
- GoHighLevel
Automation & connectivity
- Zapier
- n8n
Telephony & payments
- Twilio
- Stripe
API + Webhooks — built in.
Every booking, held appointment, and escalation can fire a signed webhook into your systems in real time, and our API lets you pull the data anywhere.
Connections are delivered via API, Zapier, or n8n — set up for you during onboarding.
Product names are shown for identification only and do not imply affiliation or endorsement.
Resources & learnings
Straight talk on recovering missed calls and staying inside the rules while you do it.
- Guide
What a missed call really costs you
Most missed calls go to voicemail, and most of those callers just dial a competitor. Here's how to think about the leak, and close it without breaking TCPA.
Read - Guide
Booked vs. held: the number that actually pays
"Calls answered" and "appointments booked" look great on a dashboard. The number that pays your bills is the appointment that actually held.
Read - Compliance
TCPA & A2P 10DLC, in plain English
Consent, DNC, reassigned numbers, and A2P registration. Here's what actually applies when an AI texts or calls on your behalf.
Read
Questions people ask us
- Is this compliant? Will you text my customers without permission?
- No. We only ever message your own, consented list, and every send is checked against written consent plus DNC and reassigned-number scrubs. Every AI call says it's an AI, that it may be recorded, and how to opt out. STOP is honored right away, and we keep the consent records.
- How is this different from the other AI phone tools?
- Most of them stop at "booked." We follow each booking through to the appointment that actually held, put a dollar amount on it, and send you a monthly report: booked, held, dollars. Reactivating your past customers and the TCPA/A2P consent checks are part of the build, not an add-on.
- Does the AI actually talk on the phone?
- Yes. It answers in a natural voice, works out what the caller needs, and books the appointment. Inside one call it hands off across a qualifier, a scheduler, and a confirmation step. You can talk to it right here on this page, no signup needed.
- Will it book onto my real calendar and tell me when a lead comes in?
- Yes. It books straight onto your connected calendar, and the second an appointment books or a high-value lead comes in, we alert you by SMS, WhatsApp, or email. Your call which one.
- What if I don't use a CRM, or I use ServiceTitan / Housecall Pro / Jobber / a real estate CRM?
- Either way works. We connect to the tools you already run through our API, Zapier, or n8n. If you use a spreadsheet or nothing at all, it runs fine on its own.
- Do I have to learn new software?
- No. This is done-for-you. We set it up, run it, keep it inside the rules, and send you a monthly report. You just take the booked work.
- What does it cost, and what if an appointment doesn't hold?
- A fixed-scope pilot proves it first, then the monthly engine is a flat retainer. We report on appointments that are booked AND held. We never bill you on projected or estimated revenue. Pricing is covered on your demo call.
- Which businesses is this for?
- It started with high-ticket home services like HVAC replacement and roofing, where recovering one job more than covers the cost. It works just as well for real estate teams and other businesses that live on inbound leads and fast follow-up. We stay out of healthcare for now, since that brings HIPAA into the picture.
See the booked → held → $ report on a real call
Book a 20-minute demo. We'll show you the receptionist answer a call, book it, and hold the appointment, plus the report that follows. No pressure and no projections. Just booked and held work.
- TCPA-compliant
- A2P 10DLC under your EIN
- Booked → held → $ attribution
- Done-for-you