Salesforce

Set up for youGeneral CRM

Salesforce gets the lead before your team even hears the voicemail.

Answered calls create leads and activities in Salesforce through our managed connection. Connected for you during onboarding by our team, using the tool's API, Zapier, or n8n. You approve the mapping, we do the wiring.

From a caught lead

Into Salesforce

  • Caller name and phoneContact or lead record
  • What they asked forLead source and notes
  • Booked appointment timeActivity or event on the record
  • Call recording linkAttached to the record
  • Held or no-show outcomeStage or status update

Call recording and source attribution ride along with every record.

How it connects

We do the wiring. You approve it.

No API keys, no Zap-building homework. CaughtLeads is done for you, and that includes connecting your tools.

  1. Tell us where your leads should land

    On the onboarding call you show us how your team uses Salesforce today: pipelines, owners, tags, and what counts as a new lead.

  2. We wire the connection

    Our team connects CaughtLeads to Salesforce through its API, Zapier, or n8n. You never touch a webhook or an API key unless you want to.

  3. You approve a test lead

    We push a clearly marked test record end to end and walk you through exactly where it landed in Salesforce before anything goes live.

  4. Every caught lead flows in automatically

    From then on, every answered call, booked appointment, and follow-up outcome is written into Salesforce with its recording and source attached.

Questions about the Salesforce connection

Do I have to set up the Salesforce connection myself?

No. CaughtLeads is a done-for-you service. Our team builds and tests the Salesforce connection during onboarding, and you approve it before it goes live.

What if my setup is unusual?

If Salesforce exposes it through its API, we can usually map to it. Custom fields, stages, round-robin owners, and tags are all normal requests.

Will this create duplicate records?

We match on phone number first, so a repeat caller updates the existing record instead of creating a new one. Dedupe rules are agreed with you during the test.

Stop losing leads in the handoff.

Twenty minutes. We will show you a call getting answered, booked, and landing in Salesforce, with the recording to prove it.

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