FieldEdge

Set up for youField service CRM

FieldEdge stays your system of record. We keep it fed.

Caught calls, booked appointments, and outcomes are written into FieldEdge by our team's integration. Connected for you during onboarding by our team, using the tool's API, Zapier, or n8n. You approve the mapping, we do the wiring.

Start free trialHear it answer first

From a caught lead

Into FieldEdge

  • Caller name and phoneContact or lead record
  • What they asked forLead source and notes
  • Booked appointment timeActivity or event on the record
  • Call recording linkAttached to the record
  • Held or no-show outcomeStage or status update

Call recording and source attribution ride along with every record.

How it connects

We do the wiring. You approve it.

No API keys, no Zap-building homework. CaughtLeads is done for you, and that includes connecting your tools.

  1. Tell us where your leads should land

    On the onboarding call you show us how your team uses FieldEdge today: pipelines, owners, tags, and what counts as a new lead.

  2. We wire the connection

    Our team connects CaughtLeads to FieldEdge through its API, Zapier, or n8n. You never touch a webhook or an API key unless you want to.

  3. You approve a test lead

    We push a clearly marked test record end to end and walk you through exactly where it landed in FieldEdge before anything goes live.

  4. Every caught lead flows in automatically

    From then on, every answered call, booked appointment, and follow-up outcome is written into FieldEdge with its recording and source attached.

Questions about the FieldEdge connection

Do I have to set up the FieldEdge connection myself?

No. CaughtLeads is a done-for-you service. Our team builds and tests the FieldEdge connection during onboarding, and you approve it before it goes live.

What if my setup is unusual?

If FieldEdge exposes it through its API, we can usually map to it. Custom fields, stages, round-robin owners, and tags are all normal requests.

Will this create duplicate records?

We match on phone number first, so a repeat caller updates the existing record instead of creating a new one. Dedupe rules are agreed with you during the test.

Runs well alongside FieldEdge

All integrations

Stop losing leads in the handoff.

Twenty minutes. We will show you a call getting answered, booked, and landing in FieldEdge, with the recording to prove it.

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