ServiceTitan integration

How it connects

We do the wiring. You approve it.

No API keys, no Zap-building homework. CaughtLeads is done for you, and that includes connecting your tools.

Tell us where your leads should land
On the onboarding call you show us how your team uses ServiceTitan today: pipelines, owners, tags, and what counts as a new lead.
We wire the connection
Our team connects CaughtLeads to ServiceTitan through its API, Zapier, or n8n. You never touch a webhook or an API key unless you want to.
You approve a test lead
We push a clearly marked test record end to end and walk you through exactly where it landed in ServiceTitan before anything goes live.
Booking windows match your board
Appointment slots offered on calls can mirror the arrival windows your dispatch board actually uses.
Every caught lead flows in automatically
From then on, every answered call, booked appointment, and follow-up outcome is written into ServiceTitan with its recording and source attached.

Questions about the ServiceTitan connection

Do I have to set up the ServiceTitan connection myself?

No. CaughtLeads is a done-for-you service. Our team builds and tests the ServiceTitan connection during onboarding, and you approve it before it goes live.

What if my setup is unusual?

If ServiceTitan exposes it through its API, we can usually map to it. Custom fields, stages, round-robin owners, and tags are all normal requests.

Will this create duplicate records?

We match on phone number first, so a repeat caller updates the existing record instead of creating a new one. Dedupe rules are agreed with you during the test.

All integrations